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Warranties:
Product Warranty obligations are limited to those set forth in the printed literature included with the product. For more details or questions, please call us at 704.815.1611 or email us at info@innoviahome.com.

 

Returns/Exchanges:
If you have any problems with the dispenser you have received, please call our our customer service team at 704.815.1611. We want you to be happy with the product and will exchange your unit should we find it to be defective. You may initiate a return for a full refund within 30 days of the item being delivered, minus shipping charges. Your dispenser must be returned to our facility within 45 days of delivery and you must include all original materials that were in the shipment. A failure to provide all materials included in the shipment will result in a delay or in a refusal of your refund request. Our return shipping information is:

Innovia Home Corporate Headquaters
2318 Crown Centre Drive
Charlotte, NC 28227
(P) 704.815.1611
Hours: M - F, 8:00am - 5:00pm